Refund Policy
Last updated: September 21, 2026
All purchases made through SentinelFeed are processed by Paddle, acting as Merchant of Record and authorized reseller. This policy supplements any mandatory refund or consumer rights that apply to you; it does not limit those rights.
Free trials
A trial is included only when expressly offered in your Paddle checkout. Review the trial duration, first charge and cancellation terms displayed there before confirming.
Monthly subscriptions
Subscriptions renew automatically each month. You may request a refund for an initial subscription charge within 7 calendar days of purchase. Renewal charges are generally non-refundable once the new billing period has begun, except where required by law or where the Service materially failed to operate as described.
Because the Service consists of digital informational content delivered automatically, we may consider delivery history and service availability when reviewing a request. Duplicate charges, incorrect plan charges and verified material service failures will be investigated promptly. We review requests fairly and in good faith.
How to request a refund
Contact support@getsentinelfeed.com with the email used at checkout, transaction or receipt reference, and reason for the request. Do not email card details. Paddle processes the refund to the original payment method when a refund is approved.
Cancellations
You can cancel through the subscription-management link in your Paddle receipt or by contacting us. Cancelling stops future renewals; access ordinarily remains available through the already-paid billing period. Cancellation does not itself refund a prior charge.