Privacy Notice
Last updated: September 21, 2026
This notice explains what personal information SentinelFeed ("we", "us") collects, why it is used and the choices available to you.
What we collect
- Account and delivery data: your email address, plan, subscription status, delivery history and, where applicable, team recipient addresses or an Enterprise HTTPS endpoint.
- Billing records: Paddle provides subscription, transaction and customer identifiers needed to manage access. Paddle collects and processes card and billing details; we do not receive or store full payment-card data.
- Communications: information you include when requesting support, cancellation, a refund or exercising a privacy right.
- Technical data: hosting, checkout and delivery providers may process IP address, browser, device and diagnostic information needed to operate and secure their services.
How we use it
We use personal information to provide and deliver the subscribed Service, administer access, support customers, manage billing and cancellations, secure and troubleshoot the Service, meet tax and legal obligations, and establish or defend legal claims. These uses are based on performing our contract with you, complying with legal obligations and our legitimate interests in operating a secure service. We do not sell personal information.
Service providers and international processing
We rely on Paddle (Merchant of Record, billing, tax and invoicing), Resend (email delivery), GitHub Pages (website hosting), OpenRouter (AI processing of vulnerability data; subscriber personal data is not intentionally included) and Telegram (restricted operational alerts). These providers may process information in countries other than yours under their own legal and security safeguards. We disclose only the information reasonably needed for each function or when required by law.
Cookies and checkout technology
The SentinelFeed site does not currently use advertising or analytics cookies. Paddle's embedded checkout may use cookies or similar technologies necessary for secure payment, fraud prevention and checkout operation. Paddle describes its own processing in the notices shown through its checkout.
Data retention
We retain active subscription and delivery data while the Service is provided. After cancellation, records are kept only as long as reasonably necessary for support, fraud prevention, accounting, tax, dispute and legal obligations, then deleted or anonymized. Paddle may retain transaction records under its independent legal obligations.
Security
We use reasonable administrative and technical safeguards, including access controls and authenticated service connections. No internet service can guarantee absolute security. Please do not send passwords, card data or other sensitive credentials by email or through an Enterprise endpoint.
Your rights
Depending on applicable law, you may request access to, correction of or deletion of personal information, object to or restrict certain processing, or request a portable copy. You may also withdraw consent where processing relies on consent. We may need to verify your identity and may retain information where legally required.
Contact
Send privacy requests or questions to support@getsentinelfeed.com. If you believe a request was not handled properly, you may also contact the data-protection or consumer authority available to you under applicable law.